dear t-mobile,

Thank you for being a giant piece of crap and having half of the T-mobile users within the Salt Lake Valley go without service tonight. As well, thank you for having such a reliable website that won’t let anyone access their information to submit a support ticket. Awesome customer service. I especially love your timing for this little “blackout” right as I need to drive across the valley, in the dark, alone… with a non working phone.

love,

kate.